Life gets dirty. We clean it!
We Are a Cleaning Machine
Lakeshore Exterior Cleaning is for Homeowners, RV owners, boat owners, and Business owners who insist on living, traveling, and working in a clean and well maintained environment.
Phone: 231-742-8211
Exterior Cleaning Services
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We are the number one trusted solution for cleaning needs.
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Frequently Asked Questions
you can call Monday - Saturday, 8:00 am - 5:00 pm, at 231-742-8211.
We service North Muskegon, Whitehall, Montague, Hart, New Era, Shelby, Silver Lake, Pentwater, Mears, and Ludington
We provide services such as cabin opening and the initial clean for the spring, a weekly, bi-weekly, or monthly cleaning, cleaning services before and after you leave, whatever you need in cleaning services. We can start up again in the spring, or prepare and clean up after any visit all year long.
We determine costs based on square footage, type of clean, number of bedrooms, and number of bathrooms. The initial clean is always more costly so as to get the level of cleanliness up to standards. A weekly service has a 20% discount, a bi-weekly service has a 15% discount, and a monthly service has a 10% discount.
We are a division of Lakeshore Exterior Cleaning, a company that has been in the area since 2020. We have a great reputation for exterior cleaning in the lakeshore area, and now we have entered the interior house cleaning business.
Our cleaners have a minimum or 2 years experience in residential cleaning. They are the most talented cleaners in the area. A background check is conducted prior to working with them. All are referrals from other cleaners and cleaning businesses.
Since you are paying a premium for this service, we suggest you remove all clutter from the furniture and floors. Otherwise, cleaning time will be spent decluttering, and may cause an increase in the quote we gave you. If at any time, the cleaner feels the time to complete the cleaning is more than the time allotted, then we will call you and ask if you wish to finish the job, or would rather focus on cleaning specific areas with the time left. We will seek your input before we proceed.
The first time the cleaner comes to your home, we request that you be present to walk through your home with the cleaner, focussing on areas that you are most concerned about. After service, the cleaner will walk again with you through the house to be sure nothing has been missed, or not completed to your satisfaction. When you are happy, the cleaner will ask you to sign the phone app, stating you are happy with her work. Your credit card will be charged only after the signed phone app document with your signature has been received by us. You still have 24 hours to bring something to our attention that you are not pleased with. A re-cleaning may be scheduled.
Upon booking a cleaning, you will be asked for your credit card. A hold for the amount of your cleaning will be put in place, but the card will only be charged upon completion of the service, after receiving your signature from the phone app, stating you are happy with the cleaning. You may also pay with a check.
You may reschedule or cancel your appointment before 5:00 pm of the day before your cleaning with no penalty. If you cancel the day of your appointment, or after 5:00 pm of the day prior, there is a $50 charge.
We ask that you allow the cleaner to use your vacuum and mop and bucket. This prevents any type of cross-contamination. If you have any special products that you want the cleaner to use, please have it for her. If you prefer, the cleaner will bring all the supplies.
We are closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, and Thanksgiving Day. Christmas Eve, and Christmas Day. If your booking occurs on one of those days, we will call ahead of time and reschedule.
You can keep the same cleaner. If for some reason, this cleaner is not available, we will have another cleaner who is familiar with your home and your preferences.
A monthly cleaning comes with a 10% discount from the initial clean cost. A bi-weekly cleaning has a 15% discount, and a weekly cleaning has a 20% discount.
We offer a deep clean, an initial clean, a standard or maintenance clean, and a move in/out clean. Click here to a list of the different cleans.
Yes, we offer coupons. Just ask.
Gift cards are $150 purchased through our booking platform.
We charge $15 per pet. This is because of pet hair that accumulates on the floor, baseboards, furniture, etc. If you leave them alone with us, please be sure they have adequate food, water, and a place for them to do their business. It is best if they are confined to a cage or area where they will not need attention from the cleaner. Please note, we do not clean up animal waste as it can be a hazard to our team members and contaminate our cleaning supplies.
Unless you have had professional cleaning services in the recent past, within 2 weeks, this will take a bit more time to get the level of cleanliness up to standards. This is similar to a standard or maintenance clean, but will require a bit more time.
Maintenance Cleaning Checklist
Kitchen
- All reachable light fixtures (inside and out) clear of dust and dirt
- Top of fridge clear of dust
- Wall decor + shelving clear of dust
- Upper cabinet exteriors are free of food, fingerprints & grime
- Lower cabinet + drawer exteriors are free of food, fingerprints & grime
- All drawer/cabinet tops are free of food, fingerprints and grime
- Walls are free of grease, food splatter, fingerprints and grime
- Backsplash is free of food, grease & grime
- Inside of microwave is free of food, grease & grime (including glass plate)
- Outside of the microwave is free of fingerprints, food & grime
- Countertops are free of food, grease & grime (picking up all items on the counter & removing grime under them)
- Small appliances & other items on countertops free of fingerprints and grime
- Paper towel is folded crisply
- Kitchen towels are folded crisply and staged for presentation
- Coffee pots/espresso machines are emptied and clean (drip tray)
- Hood vent is free of grease, dust grime and streak free
- Stovetop is free of all food, burnt food and grime and is streak free
- Exterior of oven + buttons free of fingerprints, grime and streak free
- Refrigerator exterior is streak free and free of fingerprints & grime
- Refrigerator gaskets are free of grime and build up
- Sink is free of food, water spots/buildup, grime and is shiny
- Trash can is clear of all trash and lined with new bag and exterior of can is clear of food and grime
- Kitchen floor including corners and edges between fridge is free of food and grime
Bathroom
- All reachable light fixtures (inside and out) clear of dust and dirt
- Fart fan is free of dust buildup
- Mirrors and mirror edges are free of toothpaste, water splatter, fingerprints and are streak free
- Cabinet faces are clear of toothpaste splatter, fingerprints and grime
- All drawer tops are free of toothpaste platter, fingerprints and grime
- Walls are free of urine splatter, toothpaste and water splatter and grime
- Shower/tub are free of grime and are shiny
- Glass shower doors are free of hard water stains/grime and streak free
- Towels are folded crisply and staged for presentation
- Vanity counters are clear of hair, toothpaste, and grime and are shiny
- Sinks are free of grime and they are shiny
- Faucets are free of fingerprints and water spots and are shiny
- Toilet is clear of all human feces and hard water stain is streak free
- Toilet paper is folded
- Bathroom rugs are free of dirt build up
- Trash is empty and lined with new bag
- Exterior of trash can is streak free and clear of all dust and grime
- Door is free of fingerprints and grime
- Trim is free of all dust
- Baseboards are free of dust, grime and buildup
- Bathroom floor is clear of hair, water spots, and grime and is shiny
All Rooms
- Items are picked up and tidied/organized
- All reachable light fixtures clear of dust and dirt
- All reachable ceiling fans clear of dust and dirt
- Room is free of cobwebs
- A/C vents are clear of all dust buildup
- Light switches and door knobs are clear of grime and fingerprints
- Door frames & doors are clear of dust, fingerprints and grime
- Window Sills are clear of dirt and grime
- Window tracks are clear of dirt and grime
- Blinds are clear of dust and are shiny
- Wood furniture is shiny
- Banisters & handrails are clear of fingerprints and grime
- Front door & back door glass are clear of grime and fingerprints
- Couches are free of dust, food and grime
- Pillows and throw blankets are crisply folded and staged for presentation
- Beds are made with crisp folds and staged pillow + throw presentation
- Carpet is clear of dirt accumulation (included wall + carpet junction)
- Living area furniture & crevices free of food, dirt and grime
- Walls are free of grease, food splatter, fingerprints and grime
- All trashes are emptied and new clean garbage bag lined can
- Baseboards are clear of dust and grime
- All floors are free of sticky, grime, food, dust, hair and are shiny
- All doors left open
Add-ons
- Pets–$15 each
- Inside full fridge
- Inside emp fridge
- Inside Oven
- Inside full Cabinets
- Inside empty Cabinets
Initial Deep Clean
Entryway
- High dust in addition to regular dusting
- Spot clean windows for prints/smudges
- Spot check doors for smudges, dirt, etc.
- Wipe handles and light switches
- Vacuum–picking up everything including rugs
- Mop if hard floors
- Stage area. Straighten shoes, put umbrellas in holder, hang coats up on hooks, etc.
Kitchen
- High dust in addition to regular dusting
- Wash fronts of cabinets
- Wipe counters and backsplashes
- Inside and outside of microwave
- Wipe the exterior of appliances
- Clean out the keurig tray/rinse coffee pot
- Scrub and rinse out sink
- Polish stainless steel
- Wipe baseboards
- Empty trash if half full
- Spot clean windows and sliding doors for prints and smudges
- Spot check doors for smudges, dirt, etc.
- Wipe handles and light switches
- Vacuum–including rugs, and picking up rugs to vacuum underneath Mop
- Stage area
Refrigerator add on requested only at time of scheduling
- Wipe shelves and walls
- Remove drawers and wipe under
- Wipe or wash the drawers, inside and out
- Only wipe out the freezer if defrosted prior to arrival
Bathrooms
- High dust in addition to regular dusting
- Wash the front of cabinets
- Wipe counters
- Using Bartenders ’Keep, deep clean and rinse out shower/tub
- Scrub and rinse sink
- Soap dispensers/tray
- Wipe mirrors
- Toilet–inside and out
- Spot check doors for smudges, dirt, etc.
- Wipe handles and light switches
- Wipe baseboards
- Empty trash
- Vacuum–including rugs, and picking up rugs to vacuum underneath Mop
- Stage area
Living Room
- High dust in addition to regular dusting
- Vacuum under couch cushions
- Wipe baseboards
- Fold throw blankets
- Spot clean windows and slider for prints and smudges
- Spot check doors for smudges, dirt, etc.
- Wipe handles and light switches
- Empty trash
- Vacuum–including shaking rugs and vacuuming underneath Mop if hard floors
- Tidy/stage area
Laundry Room
- High dust in addition to regular dusting, including the outside surfaces of the washer and dryer
- Spot check doors for smudges, dirt, etc.
- Wipe handles and light switches
- Wipe baseboards
- Vacuum–including rugs and shaking rugs, vacuum underneath Mop if hard floors
Bedrooms
- High dust in addition to regular dusting
- Window spot check
- Wipe baseboards
- Spot check doors for smudges, dirt, etc.
- Spot check fixtures
- Wipe handles and light switches
- Tidy up beds–make the master bed. Change bed sheets if requested, and sheet sets are left out
- Fold throw blankets
- Empty trash
- Vacuum–including rugs, shake, and picking up rugs to vacuum underneath, Stage area
Move-in / Move Out Checklist
Kitchen
- All reachable light fixtures clear of dust and dirt
- Upper cabinet exteriors are free of food, fingerprints & grime
- Lower cabinet + drawer exteriors are free of food, fingerprints & grime
- Upper cabinet interiors are free of food, dust & grime
- Upper cabinet + drawer interiors are free of food, dust & grime
- Backsplash is free of food, grease & grime
- Inside of microwave is free of food, grease & grime (including glass plate)
- Outside of the microwave is free of fingerprints, food & grime
- Countertops are free of food, grease & grime
- Refrigerator exterior is streak free and free of fingerprints & grime
- Refrigerator gaskets are free of grime and build up
- Exterior of dishwasher is free of all food, grime, fingerprints and is shiny
- Hood vent is free of grease buildup
- Stovetop is free of all food, burnt food and grime and is shiny
- Bottom drawer of oven is free of all food, dust, grime and is shiny
- Sink is free of food, water spots/buildup, grime and is shiny
- Walls are free of grease, food splatter, fingerprints and grime
- Baseboards are clear of dust and grime
- Trash can is clear of all trash and lined with new bag
- Area behind trash can is free of grime and shiny
- Floor is clear of all hair, food, grime, dust (vacuum)
- Floor is free of dirt and dust and is shiny (mop)
Bathroom
- All reachable light fixtures clear of dust and dirt
- Fart fan is free of dust buildup
- Mirrors are free of toothpaste, water splatter, fingerprints and are streak free
- Cabinet faces are clear of toothpaste splatter, fingerprints and grime
- Interior of cabinets/drawers are free of hair, dirt, debris and grime
- Shower/tub are free of grime and hard water and is shiny
- Vanity counters are clear of hair, toothpaste, and grime and are shiny
- Sinks are free of grime and they are shiny
- Faucets are free of fingerprints and water spots and are shiny
- Toilet is clear of all human feces and is shiny
- Bathroom rugs are free of dirt build up
- Trash is empty and lined with new bag
- Walls are free of urine splatter, toothpaste and water splatter and grime
- Baseboards are clear of dust and grime
- Bathroom floor is clear of hair, water spots, and grime and is shiny
All Rooms
- All reachable light fixtures clear of dust and dirt
- All reachable ceiling fans clear of dust and dirt
- Room is free of cobwebs
- Walls are free of grease, food splatter, fingerprints and grime
- A/C vents are clear of all dust buildup
- Light switches and door knobs are clear of grime and fingerprints
- Door frames & doors are clear of dust, fingerprints and grime
- Window Sills are clear of dirt and grime
- Window tracks are clear of dirt and grime
- Outlet covers are free of all dust and grime and are shiny
- Blinds are clear of dust and are shiny
- Baseboards are clear of dust and grime
- Wood furniture is shiny
- Banisters & handrails are clear of fingerprints and grime
- Front door & back door glass are clear of grime and fingerprints
- Carpet is clear of dirt accumulation (included wall + carpet junction)
- Living area furniture & crevices free of food, dirt and grime
- All floors are free of sticky, grime, food, dust, hair and are shiny
- If items are left in unit please place in one generalized area
- All doors left open unless otherwise specified by client
Add-ons
- Interior of oven is free of burnt food and is shiny
- Refrigerator interior (empty) is free of food debris and grime and glass is streak free
- Window tracks are clear of dirt and grime
WE DO NOT CLEAN
- Interior of dishwashers
- Under refrigerators / ovens unless they are moved out by the renter / owner (it is a liability as we don’t want to damage anything!)
Before the cleaner leaves, go over the house together, and point out areas that you are not satisfied with. Let the cleaner re-clean to your satisfaction. Sign the phone app only when you are satisfied. Cleaners are paid only when the job is complete. Your credit card is only charged when you have signed the phone app, indicating that you are happy with the cleaning. You still have 24 hours after completion of the clean to bring any missed area, etc., to our attention. A re-cleaning of that area will be scheduled.
The quote that you receive is good for 2 weeks. After that, prices may change. We reserve the right to increase prices at any time. As the needs or conditions of your home change, you may receive a price increase. If you terminate and reinstate service with us a new rate may be given. For first time, or one time cleanings, we will provide a price range. Most of the time we complete the work within that range. However, if the cleaner finds the house will require more time than allotted, we will contact you for instruction to either finish the work at an additional fee, or to focus on the work that you give priority to, and stop at the appropriate time. It’s your decision.
That’s entirely up to you. You can give her cash, or leave it on the booking app, to be included in your charge.
If we will be cleaning for you while you're not home you can leave the door unlocked, use a hide-a-key or incorporate a door code. We do not take keys.
We lift and clean underneath most items. If our Specialist can lift the item with one hand while performing the cleaning task with the other, it will be moved. If the surface has 6 or more items or if there are several items where they do not belong, we will consider that an encumbrance and clean around it as much as possible. If you are unsure if you have encumbrances based on our definitions, please reach out to the office for clarification.
All homes must have electricity, and running hot water for us to complete the cleaning.
We are obligated as a company to ensure that our team has a safe working environment.
Because of this, if the following are present in your home, we may ask to reschedule your visit or rectify the situation prior to completing your visit:
-Temperatures in the home lower than 66 degrees or higher than 70
-Smoking in the home (of any type) while the cleaner is completing the visit
-Visitors/Clients/Contractors that make the cleaner feel uncomfortable
-Aggressive or disruptive animals of any type
We will not be able to complete any area that requires us to be higher than 2 steps on our step ladder. All areas of flooring need to be level and in good repair. Any item that we are responsible for maintaining should also be free from any damage that could cause injury. Broken mirrors, sharp pieces of metal protruding, ill hung light fixtures or wall art, along with any other item that poses a potential hazard for our team or may cause damage to your home will be skipped at the discretion of the team members on site.
We are unable to clean bug infestations, large amounts of bodily fluids, fire damage, or damage from natural disasters.
If our cleaners do not feel safe in a home they will leave. Name calling, yelling, aggressive behavior, or inappropriate sexual behavior/innuendos will not be tolerated towards or in the presence of any cleaner.
We do not clean areas with prescription medications, jewelry, weapons, or cash on them. If these items are not picked up when we come to clean, we will skip those surfaces. We also do not move most large furniture or appliances as part of a regularly scheduled clean. If you would like items cleaned behind or under, we ask that you discuss a solution with management prior to your clean.